Until now wide-area IP surveillance security has always been the most technically problematic to deliver and has placed the greatest strain on resources to support. PTZ Camera installations needed to be controlled and monitored by surveillance operators in order to monitor and point them in the right direction.

Security organisations around the world spend millions each year, many with large numbers of permanent staff, trying to collect suitable IP surveillance images, searching through days or even months of video for just a few seconds of crucial evidence. The vast majority of these efforts result, daily, in lengthy reports as to why the evidence available could not be used because the incident did not occur close-up to the camera, or was missed completely because the PTZ Camera was pointing the wrong way.